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      • Processing transactions (Shopify)
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      • Multi-Storefront Configuration
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    • Magento 2
      • Processing transactions (Magento 2)
    • WooCommerce
      • Processing transactions (WooCommerce)
    • Resolve checkout-sdk
      • Cancel an Uncaptured Charge
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  1. Integrations
  2. Magento 2

Processing transactions (Magento 2)

PreviousMagento 2NextWooCommerce

Last updated 7 months ago

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How to Process Resolve Transactions in Magento 2

When a customer completes a checkout with Resolve as the payment method, Resolve authorizes a charge for the amount of the order. The charge enters a pending state on the customer's Resolve account.

After Resolve authorizes a charge, you can perform the following actions on it in Magneto 2:

  • Capture

  • Cancel

  • Refund

  • Partial Refund

Capture

Capturing a charge does the following:

Charges the authorized amount to the customer's Resolve account. This begins the customer's billing cycle and triggers the transfer process of funds from Resolve to the merchant. Merchants typically capture a charge after fulfilling the order. We recommend auto-capturing if you usually fulfill orders within 5 business days so that the customer receives their purchase before their billing statement.

You can by setting Payment Action to Authorize and Capture.

Cancel

If you haven't yet captured a charge, you can cancel its authorization. Canceling a charge is irreversible and Resolve is unable to reinstate those funds.

Refund

If you've already captured a charge, you can reverse it and refund the amount to the customer's Resolve account. You can only process a refund within 120 days of capturing the charge. Refunding a charge is irreversible.

Partial refund

If you've already captured a charge, you can reverse part of the charge and refund the specified amount to the customer's Resolve account. You can only process a partial refund within 120 days of capturing the charge. Partially refunding a charge is irreversible.

configure Magento 2 to auto-capture orders