BigCommerce

This guide describes how to integrate Resolve into your BigCommerce e-commerce platform so that you can provide Net Terms as a payment option to your customers.

This integration is designed to work with BigCommerce B2B Edition.

Overview

After integrating Resolve, your BigCommerce shop will:

• Offer Net Terms as a payment option on the checkout page

  • This payment option also surfaces a link to your buyer application

• Process Resolve payments in your order management system

The integration steps are:

1. Retrieve keys

2. Install the extension for BigCommerce

3. Link your BigCommerce account to your Resolve Pay account

4. Make changes to your BigCommerce checkout

5. Test your integration

6. Go live with Resolve

Instructions

Before you begin

Before beginning integration, you should review the following:

• Resolve BigCommerce integration (BigCommerce marketplace listing)

• The transaction flow when buying with Resolve

• Your current checkout process to understand how Resolve will affect operations and customer experience

Install the extension and leverage before pushing it live. The integration will not operate with Resolve sandbox accounts.

1. Retrieve keys

Your Merchant ID and Secret Key are available in your merchant dashboard. Just go to the Settings tab then choose "Integrations" from the sub-tabs. Your Merchant ID and Secret Key are under the "Direct API" section. Be sure you're logged into your production dashboard to retrieve these credentials. The Resolve BigCommerce integration will not connect to Resolve sandbox.

2. Install the extension for BigCommerce

1. Install the Resolve for BigCommerce app via the BigCommerce app store.

BigCommerce App Store - Resolve Pay

3. Link your BigCommerce shop to your Resolve Pay account

You'll need to link your BigCommerce shop to your Resolve account, from within your BigCommerce dashboard.

1. Navigate to the Resolve Pay app settings and enter your Merchant ID and Secret Key.

   

   Resolve Pay - App settings in BigCommerce
2. Click 'Link merchant account'.

4. Make changes to your BigCommerce store

You'll need to make two changes to your store's BigCommerce store settings: (a) Update Checkout settings and (b) Update Payment settings (enable 'cash on delivery').

Resolve's checkout script will override the 'cash on delivery' method to enable payments with Resolve.

a. Update Checkout settings

Click on "Update Checkout settings". Be aware that this action will instantly update your BigCommerce Checkout settings to use our approved checkout script.

Update your store's checkout settings

To verify that your Checkout settings have been successfully updated, click on "Go to Checkout settings". You will be redirected to your Checkout Settings page.

Verify that 'Checkout type' has been updated to 'Custom Checkout'.

Validate custom checkout is enabled

And now scroll down and verify that 'Custom checkout' section has been updated with the Resolve's Script URL : https://resolve-bc-b2bcheckout-fb2cad627779.herokuapp.com/auto-loader-1.0.0.jsand verify that both boxes below the text box are selected.

Validate custom checkout settings are updated

b. Update Payment settings (enable 'cash on delivery')

Click on "Go to Payment settings" or navigate to your store's Settings > Payments menu.

Update your store's payment settings

Scroll down to the 'Additional providers' section and open the 'Offline Payment Methods' section. Enable 'Cash on Delivery'.

Enable 'Cash on Delivery'

Refresh the page and scroll back to the top. Click the 'Cash on Delivery settings' tab to update how this payment method displays to your buyers. We recommend the settings below. Change the Display Name to 'Pay with terms' and update Delivery Information to convey next steps to buyers that complete a checkout with this method.

Update 'Cash on Delivery' Settings

5. Test your integration

Connect with your Resolve Account Manager to access a test buyer (ie. test buyer credentials) associated with your merchant account.

1. Add items to your cart and proceed to checkout.

2. Select 'Pay with Net Terms' as the payment option.

3. Proceed to checkout and use the test buyer credentials to login to Resolve and confirm an order.

4. Verify that you land on the order confirmation page and that your order has been created in BigCommerce.

5. View your order within the Resolve dashboard.

6. Capture your order in BigCommerce if desired. See Processing transactions (BigCommerce) for more.

Test buyers will be configured for a 0% advance, so they will not trigger money movements in Resolve - even if you choose to capture or refund the order from within BigCommerce.

6. Go live with Resolve

Let your buyers know about your new 'Pay with net terms' option and educate them on Resolve Pay. You're ready to go!