Resolve
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    • E-commerce transaction flow
    • Shopify / Shopify Plus
      • Processing transactions (Shopify)
      • Hide Resolve from non-B2B Customers in Shopify Checkout
    • BigCommerce
      • Multi-Storefront Configuration
      • Processing transactions (BigCommerce)
      • Payment Method Customization (B2B Edition)
      • Managing Shipments
      • FAQs
    • Magento 2
      • Processing transactions (Magento 2)
    • WooCommerce
      • Processing transactions (WooCommerce)
    • Resolve checkout-sdk
      • Cancel an Uncaptured Charge
      • Errors
    • Add credit application modal
  • Merchant operations
    • Customer dispute resolution procedures
    • Sales-Rep Led Checkout
    • ERP & eCommerce Integrations
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  • Instructions
  • 1. Navigate To a Channel
  • 2. Modify The Checkout Type
  • 3. Continue With Installation Steps

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  1. Integrations
  2. BigCommerce

Multi-Storefront Configuration

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Last updated 11 days ago

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Before starting this guide, ensure you've completed steps 1-3 as detailed in BigCommerce

The following guide details how to modify the checkout type for specific channels when connecting Resolve with BigCommerce. If you intend to enable Resolve for all channels, and are using global settings in your storefront checkouts, then you can follow the same instructions detailed in BigCommerce.

Resolve's BigCommerce integration uses the existing Cash On Delivery (COD) payment method which will be visible on all channels. Like all other payment methods on BigCommerce, you will have to manage the visibility of the COD payment method to conditionally display Resolve at checkout.

Instructions

1. Navigate To a Channel

From the BigCommerce Control Panel, navigate to Channel Manager and select a storefront

2. Modify The Checkout Type

Once you've select a channel, select Checkout from the side panel and complete the following steps:

  1. Unselect use global from the top right of the window

  2. Select Custom Checkout under Checkout type

  3. Apply the following script to the Script URL

    1. B2B Edition: https://bcb2b.resolvepay.com/auto-loader-1.0.0.js

    2. BigCommerce Standard: https://bc.resolvepay.com/auto-loader.js

  4. Select "This checkout supports Optimized One-Page Checkout settings"

  5. Select "Use the same script URL for the custom order confirmation page"

  6. Save changes by selecting "Save"

3. Continue With Installation Steps

After configuring the checkout changes, follow the steps detailed in the installation guide here to enable Cash on Delivery (step d) and continue with the installation.