{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-guides/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"type":"markdown"},"seo":{"title":"Processing Transactions","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"processing-transactions","__idx":0},"children":["Processing Transactions"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["When a customer completes a checkout with Resolve as the payment method, Resolve authorizes a charge for the amount of the order. The charge enters a pending state on the customer's Resolve account."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["After Resolve authorizes a charge, you can perform the following actions on it in WooCommerce and they will propagate to Resolve:"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Capture"]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You can also take the following actions in WooCommerce, but they will not propagate to Resolve. You should take the analogous action in Resolve."]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Cancel (Resolve: Cancel or Void Invoice)"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Refunds (Resolve: Issue a Credit Note)"]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"capture","__idx":1},"children":["Capture"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Capturing a charge does the following:"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Charges the authorized amount to the customer's Resolve account. Begins the customer's billing cycle for this invoice. Triggers the transfer process of funds from Resolve to the merchant."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Merchants typically capture a charge after fulfilling the order."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["We recommend auto-capturing if you usually fulfill orders within 5 business days so that the customer receives their purchase before their billing statement."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You can configure WooCommerce to auto-capture orders by setting ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Payment mode"]}," to ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Capture"]},"."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This action propagates from WooCommerce to Resolve, however it does not propagate from Resolve to WooCommerce."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"cancel","__idx":2},"children":["Cancel"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If you haven't yet captured a charge, you can cancel its authorization. Canceling a charge is irreversible and Resolve is unable to reinstate those funds."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This action does not propagate from WooCommerce to Resolve. You should take the analogous action in Resolve."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"refund","__idx":3},"children":["Refund"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If you've already captured a charge, you can reverse it and refund the amount to the customer's Resolve account. Refunding a charge is irreversible."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This action does not propagate from WooCommerce to Resolve. You should take the analogous action in Resolve."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"partial-refund","__idx":4},"children":["Partial Refund"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If you've already captured a charge, you can reverse part of the charge and refund the specified amount to the customer's Resolve account. Partially refunding a charge is irreversible."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This action does not propagate from WooCommerce to Resolve. You should take the analogous action in Resolve."]}]},"headings":[{"value":"Processing Transactions","id":"processing-transactions","depth":1},{"value":"Capture","id":"capture","depth":2},{"value":"Cancel","id":"cancel","depth":2},{"value":"Refund","id":"refund","depth":2},{"value":"Partial Refund","id":"partial-refund","depth":2}],"frontmatter":{"seo":{"title":"Processing Transactions"}},"lastModified":"2026-03-09T16:15:15.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/guides/woocommerce-processing","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}